As a practice or business owner, have you ever been concerned about possible malpractice suits? Have you been worried about legal action arising from perceived or actual customer or client complaints? Perhaps you have been involved in one or more such lawsuits.
At Sterling Practice Management, we ran across what we think is a great idea which can save you possible heartache, stress, and money.
The idea is to have clients/patients sign a form that waives their right to sue and agrees instead to arbitration or mediation in case of disagreements.
You can get such forms on the Internet or at a stationery store.
The majority of your clients/patients, if not all, would agree to sign one prior to starting service or treatment. If you ever run across any who won’t, then you’ll know what you are dealing with and are better off referring him/her somewhere else.
There is More to Know
The last thing you want to be involved with when starting out in practice is legal action. Using waivers is a good way to legally protect your practice. However, the best course of action is to deliver rapid, high-quality service and care. Satisfied customers would never think of taking legal action.
To deliver such service and care requires an efficient profitable practice, and there is much more to know on the subject of how to build one. That is why we at Sterling deliver a tried and true program consisting of training, consulting and workshops. We empower the practice owner and staff to create an efficient profitable practice.