I take this opportunity to tell you how I have benefitted from Sterling Management. After eight years of military experience, I opened a dental office. After 1½ years in private practice, I felt the need to better manage my practice. Then I turned to Sterling Management. I was happy to hear from Sterling that I had done many things correctly.
I had not had any formal management training and felt unsure about what I was doing. There was a lot in my head as far as ideas and the vision of where I wanted to take the practice. However, I was indecisive about how to get there.
Therefore, I contacted Sterling and they seemed the right choice. They focused me on things I needed to do such as track production trends, the number of new patients, professional selling of dentistry, the office personnel working more efficiently, and have the right personnel.
After one year of using their techniques, I have relocated the office, production has doubled, and I have learned to confront, deal with, omit and handle situations instead of coping with them. Sterling has so much to offer that I would recommend them to anyone who wants to improve their management techniques.
I encourage you to contact them and get their free management video and practice analysis.
Errol Deveaux, DDS
